mozilla firefox not responding fix 2017 windows 10

I tried most recent graphics drivers (June-17) with Creators Edition and no improvement - Nvidia 384.76-desktop-win10-64bit-international-whql. Same graphics drivers used (March-17) - NVidia 378.78-desktop-win10-64bit-international-whql.

Roll forward to Creators Edition and the problem returns.įirefox is same version with same add-ons. I have rolled back to pre Creators Edition and cannot recreate the problem. I never saw this problem prior to updating to Creators Edition. The only resolution is to completely close Firefox and start again. Opening another instance of Firefox has the same issue. Minimising / maximising has no effect.Ĭompletely random, it can happen when I am browsing, scrolling, switching tabs or just moving the mouse across a web page. The issue manifests as a black screen affecting all open tabs in Firefox. I held off updating for while due to incompatibilities with Checkpoint VPN software. I have been getting this problem exactly as described since updating to the Creators Edition of Windows 10. My own system is an Acer Aspire V3-772G laptop running Windows 8.1

Maybe give that a try to determine whether it fixes the problem for you. I use Display Driver Uninstaller (DDU) which completely removes the current drivers prior to installing the next version. Normally that would make me blame Firefox, but nVidia has been releasing exceptionally buggy drivers the past few years, and it's a crapshoot trying to find a recent set of drivers without any major problems with my use case.

It never happened while doing anything else on the PC, including playing games or using other browsers. Back then, only when browsing in Firefox, the nVidia driver would randomly crash (and then Windows would recover). One of the main reasons I think the nVidia drivers are at least partly to blame, is I've experienced other issues in Firefox previously back in the 31x.xx to 33x.xx era of drivers. I've since tried going to 381.89, but haven't yet tried reverting to confirm my suspicions. I was not experiencing this under driver version 378.49, but upon upgrading to 381.65, I started experiencing the issue. I'm not certain, but I believe it has to do with recent nVidia drivers. Cr0m wrote:I've been experiencing the same issue.

Mozilla firefox not responding fix 2017 windows 10